Question 1

What is DwellX?

Accepted Answer

A full-stack operating system for multifamily: leasing, screening, accounting, resident AI, IoT, and the front desk in one product. Built to retire a pile of SaaS fees, not to sit on top of them.

Question 2

Who is ALICE?

Accepted Answer

A.L.I.C.E. is DwellX’s Automated Learning, Intelligence & Communications Engine; an AI trained leasing agent. She tours, takes applications, and credentials prospects in chat (credit, background, identity, income, and safety) then scores creditworthiness for a human decision. ALICE sticks with the tenant from pre-lease through the tenant experience lifecycle.

Question 3

Can I customize agents for my properties?

Accepted Answer

Yes. Name them, train them on a building or the portfolio, and deploy them for backend reporting, analysis, records, warranties, owner responses, and day-to-day management across multiple assets.

Question 4

Can this be private-labeled?

Accepted Answer

Yes. Operators can present the resident and staff experience under their own brand (mark, domain, agent names) while DwellX remains the system of record.

Question 5

How do property managers pull reports?

Accepted Answer

In natural language. Ask for a delinquency report, a market study of neighboring properties, a concession study, or a performance pack. The agent drafts the brief in the thread from the live books.

Question 6

Why DwellX instead of Yardi?

Accepted Answer

Yardi is a deep, expensive enterprise suite with a long implementation and a galaxy of add-ons. DwellX is a modern ledger plus AI agents in one system, designed to replace that seat for operators who want the books and the conversation in the same product.

Question 7

Why DwellX instead of RealPage or DoorLoop?

Accepted Answer

RealPage is a bundled empire of modules and fees. DoorLoop is a capable mid-market PMS that still leaves you buying comms, screening, and metering elsewhere. DwellX is one contract for leasing, screening, accounting, resident AI, and the building graph.

Question 8

How is this different from Elise?

Accepted Answer

Elise is a communications layer. DwellX is the operating system those messages should have been attached to (applications, credentials, the ledger, work orders, and IoT), not another bot sitting beside the PMS.

Question 9

Does a human still decide on applicants?

Accepted Answer

Yes. ALICE collects consent, verifies, screens, and scores. A person at the property completes the decision. Adverse-action notices name the consumer reporting agency, not the software.

A conversationabout your portfolio.

A conversation
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